1. Information We Collect
When you use Island Home Access, we may collect information you provide directly through our forms:
Lead/Contact Forms:
- Name
- Phone number
- City or town
- Project type
- Optional project details/messages
Professional Listing Requests:
- Business name
- Contact name
- Email address
- Phone number (optional)
- Website (optional)
- Regions served
We do not collect financial information, health information, or government ID numbers through our website.
2. How We Use Your Information
Information collected through contact forms is used solely to:
- Forward your inquiry to the specific contractor or professional you selected
- Enable the professional to contact you about your project
- Maintain records of inquiries for quality assurance
We do not use your information for marketing purposes or share it with any parties other than the specific professional you contacted.
3. Information Sharing
When you submit a contact request for a specific contractor or occupational therapist, we share your submitted information with that professional only. We do not:
- Sell your personal information to third parties
- Share your information with other contractors you did not select
- Use your information for advertising or marketing
- Share your information with data brokers
Once an inquiry is forwarded to a listed provider, their handling of your personal information is governed by their own privacy practices. We encourage you to review the privacy policies of any professional you engage with.
4. Data Retention
We retain contact form submissions for a reasonable period to facilitate communication and maintain service quality. You may request deletion of your data at any time by contacting us.
5. Data Security
We implement reasonable security measures to protect your information, including encrypted data transmission and secure database storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
To exercise these rights, contact us at contact@islandhomeaccess.ca
7. Cookies and Analytics
We may use essential cookies to ensure website functionality. We use Vercel Analytics, a privacy-focused analytics service, to understand general website usage patterns such as page views and visitor counts. Vercel Analytics does not use cookies and does not collect personally identifiable information. We do not use cookies or tracking for advertising purposes.
8. Third-Party Links
Our website contains links to contractor websites, government resources, and other third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any site you visit.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at contact@islandhomeaccess.ca