1. Nature of Service
Island Home Access ("we," "us," or "our") operates a directory and information aggregation website. We provide listings of home modification contractors and occupational therapists, along with educational content about government rebate programs. We do not provide construction, renovation, medical, therapeutic, or contracting services of any kind.
Our service is limited to: (a) aggregating publicly available information about service providers, (b) facilitating initial contact between users and listed professionals through lead submission forms, and (c) providing general educational content about accessibility programs.
The inclusion of Occupational Therapists in our directory does not constitute a clinical referral or medical diagnosis. Users are encouraged to consult with their own healthcare providers to determine the medical necessity of any home adaptation.
The Site does not guarantee the continued availability, accuracy, or completeness of any listing and may remove or modify listings at any time without notice.
2. Definition of "Vetted"
When we describe listed professionals as "vetted," this means we have made reasonable efforts to confirm basic business information such as: (a) active BC Business Registry status, (b) WorkSafeBC registration where applicable, and (c) professional licensing where required. "Vetted" does not mean guaranteed, endorsed, certified, or insured. Verification status is accurate only as of the date we performed our check and may not reflect current standing.
3. No Endorsement or Warranty
Listing on our directory does not constitute an endorsement, recommendation, certification, or guarantee of any kind. We do not verify, warrant, or guarantee:
- The quality, safety, or legality of any contractor's work
- The accuracy of any professional's credentials or claims
- The licensing, bonding, or insurance status of any provider
- The suitability of any professional for your specific needs
- The accuracy or completeness of any listed information
- That any contractor will perform work satisfactorily
You are solely responsible for verifying all credentials, licenses, insurance, references, and qualifications before hiring any professional found through our directory.
4. No Professional Advice
Information provided on this website, including but not limited to content about BC RAHA, tax credits, or accessibility modifications, is for general informational purposes only and does not constitute professional, legal, financial, medical, or construction advice.
Program eligibility requirements, rebate amounts, and application procedures may change without notice. Always verify current requirements directly with BC Housing, the Canada Revenue Agency, or other relevant government agencies before making decisions.
5. Government Rebate Programs
We provide educational information about programs such as BC RAHA, federal tax credits, and other accessibility funding sources. We do not process, submit, or handle any rebate applications on your behalf. We do not receive, hold, or distribute any government funds. All applications must be submitted directly to the relevant government agency by you or your chosen professional.
We are not affiliated with BC Housing, the Canada Revenue Agency, or any government body. Any suspected misuse of government programs by listed professionals should be reported directly to the appropriate authorities.
Users are specifically cautioned that starting any construction or renovation work prior to receiving an official written Approval Letter from BC Housing may result in total ineligibility for the BC RAHA rebate. Island Home Access assumes no liability for premature commencement of work.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISLAND HOME ACCESS, ITS OWNERS, OPERATORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising out of or related to:
- Your use of or inability to use this website
- Any services provided by professionals listed on our site
- Any disputes between you and any service provider
- Any construction defects, delays, or cost overruns
- Any personal injury or property damage
- Any inaccurate or incomplete information on this site
- Denial or delay of government rebate applications
- Any reliance on information provided on this website
All agreements, contracts, and transactions are strictly between you and the service provider. We are not a party to any such agreements and have no responsibility for their performance or enforcement.
7. Indemnification
You agree to indemnify, defend, and hold harmless Island Home Access, its owners, operators, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of this website, your interactions with any listed professionals, or your violation of these terms.
8. User Responsibilities
When using our website, you agree to:
- Independently verify all contractor credentials and insurance
- Obtain multiple quotes before making decisions
- Review all contracts carefully before signing
- Verify current government program requirements directly
- Not rely solely on information provided on this website
- Provide accurate information when submitting contact requests
9. Lead Submissions and Communications
When you submit a contact request through our forms, your information is collected by us, stored securely in our database, and then transmitted to the specific professional you selected for the sole purpose of responding to your inquiry. By submitting a form, you consent to this data handling and to being contacted by that professional regarding your project.
Listed professionals agree to use lead information only for the purpose of responding to that specific inquiry. Professionals may not add users to marketing lists, share contact information with third parties, or contact users about unrelated services without separate consent.
10. Third-Party Links
This website may contain links to third-party websites, including contractor websites and government resources. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
11. Disclaimer of Warranties
THIS WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF INFORMATION.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of British Columbia.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.
14. Contact
Questions about these terms may be directed to contact@islandhomeaccess.ca